The Customer Service desk was overflowing with people, papers, and ringing phones. The line was long, seeming only to be getting longer and more agitated. People were complaining out loud to each other, or to any one who would listen.
Noticing a box labeled “Complaints”, Marie quickly wrote out her thoughts of the ensuing chaos and approached the box. When she noticed there was no slot to put the complaint slip into the box, she loudly advised the supervisor.
The supervisor promptly and firmly told her that they were aware of that fact.
Story & Photo: McGuffy Ann Morris